Clear the erroring update cache, verify that your internet update connection is active by visiting the update eset home page.
Figure 2-3 Re-enable hips and hips Self-Defense (see steps 1-4 ) and restart your computer.
Windows Vista users : Click Start Control Panel Appearance and Personalizations Show hidden files and folders under Folder Options and select Show hidden files, folders and drives.Click to bookmark this page for reference erroring after restarting your computer.You are antivirus completing the, update Mirror Troubleshooting Checklist, you receive the antivirus error message endpoint "error downloading update file" when attempting to update the detection engine and update modules.Figure 2-1 Restart your computer.Navigate to C:Documents and SettingsAll UsersProgram Data eset eset Endpoint SecurityCharon or eset Endpoint Antivirus Charon and delete the contents.Press the, f5 key to access update Advanced setup.Open the main program window of your eset endpoint Windows product.For information about what's new in the latest version and how to upgrade, see the following article: eset Remote Administrator (ERA) users: Perform these steps in ERA. Navigate to C:Program Fileseseteset Security/Modules or C:Program Fileseset eset Endpoint AntivirusModules and delete the em0* folders (some folders may not delete).
Modules updates hang at 0, the "Update now" button is unresponsive.
Confirm that you can see hidden files, folders and drives: Windows XP/ Windows 7 users : Click Start Control Panel Folder Options View and select Show hidden files, folders and drives.
Expand, antivirus and select, cricket hIPS.Windows endpoint Vista and Windows 7: endpoint Click Start Computer windows and navigate to C: ProgramDataeset eset Endpoint SecurityUpdfiles or endpoint eset Endpoint Antivirus Updfiles and delete the contents.If you are still unable to resolve your issue, please email eset Technical Support.KB Solution ID: KB3504 Document highly ID: 15011Last Revised: April 22, 2019 Was this information helpful?Update, check for updates.Navigate to C:ProgramData eset eset Endpoint Security or eset Endpoint Antivirus Charon and delete the contents.This article applies to version.x and eset Remote Administrator.Your eset product game will notify you that a computer restart is required, click. Open the main program window of your eset endpoint Windows product Click Update Check for updates (see Figure 1-2).
Figure 1-2, if the issue is still not resolved, eset endpoint antivirus erroring the update continue to part.
Delete update files, open the main program window of your eset endpoint Windows product.
Update, click, clear next to, clear update cache and click,.